Contact Us

Call In

Tel: 1-800-88-9659
Fax: 603-2031 8976

E-mail

contacttakaful@hsbc.com.my

Address

HSBC Amanah Takaful (Malaysia) Sdn. Bhd. (731530-M),
3rd Floor, Wisma Hamzah-Kwong Hing,
No. 1 Leboh Ampang, 50100 Kuala Lumpur.

General Information

For any enquiry or assistance, please call our toll-free hotline (within Malaysia only) or via international calls to Malaysia, between 0900 hrs (09:00 a.m.) and 1800 hrs (06:00 p.m.) on Mondays to Thursdays and between 0900 hrs (09:00 a.m.) and 1700 hrs (05:00 p.m.) on Fridays.

Toll-free hotline: 1-800-88-9659
International calls: 603-8317 6200

If you are not satisfied with our decision regarding your claim, you may refer to the following bodies:

Financial Mediation Bureau
Level 25, Dataran Kewangan Darul Takaful
No 4, Jalan Sultan Sulaiman
50000 Kuala Lumpur
Tel : 03-2272 2811
Fax : 03-2274 5752
Email: enquiry@fmb.org.my
(For Claims matters only)

Or

Customer Service Bureau
Jabatan Perbankan Islam dan Takaful
Bank Negara Malaysia
Jalan Dato’ Onn
50480 Kuala Lumpur
Tel : 03-2698 8044 ext 8545, 8842
Fax : 03-2693 3826